OUTSOURCING CHALLENGES
Outsourcing are countered by some important challenges
- Selection of appropriate offshore location
- Political and economic fidelity of the country
- Language and talent set of local population
- The condition of the country's existing telecommunications infrastructure
- Selection of ideal outsourcing partner
- Price
- Expertise in a particular industry
- Integration capabilities
- Training and qualifications
- Overall customer service strategy
- Company information privacy
- Knowledge in latest technology
- Dynamic challenges
- Management challenges
- Cultural/language communication risks
- Security risks
- Legal concerns
- Time zone challenges
- Knowledge transfer challenges
- Legal issues
- Outsourcing in-house problems
- Sign up for projects without enough preparation
- Striking big deals for the wrong reasons
- Lack of legal and regulatory expertise
- Appropriate recruitment
- Shortage of technical expertise
- Up-front investment
US CONCERNS
There are some anti-outsourcing trend booming in US, but the US Chamber
of Commerce ("USCC") has evidently come out sturdily in favor of outsourcing
as it considers it good for the US economy and it has reportedly decided
to fight legislative moves against outsourcing of jobs to countries
where jobs are being outsourced.
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